Telecaller

e are looking for a motivated and results-driven Telecaller to join our team. The ideal candidate will be responsible for making outbound calls to potential customers, handling inbound inquiries, and maintaining good customer relationships. The goal is to promote our products/services, generate leads, and contribute to business growth.

Key Responsibilities:

• Make outbound calls to prospective customers and explain our products/services.
• Handle inbound customer inquiries and provide relevant information.
• Follow up on leads and convert them into sales.
• Maintain customer records and update the CRM system.
• Build and maintain positive relationships with clients.
• Meet daily/weekly/monthly targets as set by the company.
• Address customer concerns and escalate issues when necessary.

Requirements:

• High school diploma or equivalent (Bachelor’s degree preferred).
• Previous experience in telecalling, customer service, or sales is an advantage.
• Excellent communication skills in [Specify Languages: English, Hindi, Local Language].
• Ability to handle objections and remain persuasive.
• Basic computer skills and familiarity with CRM software.
• Positive attitude and willingness to learn.

Benefits:

• Attractive incentives and performance bonuses.
• Training and career growth opportunities.
• Supportive work environment.